This text contains the pre-contract information and the distance sales agreement for orders placed on mediatakipci.com, with or without an account. You confirm at the payment step that you have read it; after the order, your order details are sent to your e-mail address.
A. Pre-contract information
1. Seller
MediaTakipci — mediatakipci.com
E-mail: support@mediatakipci.com
Complaints and requests: contact form or the same e-mail address
2. Main characteristics of the service
The social media engagement service shown in the order summary: the package or service name, the quantity and the link of the account or post it is for. The service is performed electronically; no physical product is shipped. The password of your social media account is not asked for. The account and the post must stay public until the order is completed.
3. Total price and payment
The total price is the amount including taxes shown in the order summary before the payment step. No extra charge applies. You pay with the methods offered on the Site; the order starts after your payment is confirmed.
4. Performance time
The estimated start and completion time of the service is shown on the page. Orders are completed at the safest pace, not the fastest. In any case an order is completed within 30 days of the payment being confirmed; if it is not, you may terminate the contract and ask for a refund of the part not delivered. If it turns out that the service cannot be performed, we inform you within 3 days and refund the price within 14 days.
5. Right of withdrawal
Consumers have a 14-day right of withdrawal. However, under article 15(1)(h) of the Turkish Distance Contracts Regulation, the right of withdrawal does not apply to services whose performance started with your consent before the withdrawal period ended. At the payment step you agree that your order starts immediately; the right of withdrawal ends when the order starts. You can withdraw from an order that has not started. Send the notice to support@mediatakipci.com; details and a model form are in the Cancellation and Refund Policy.
6. Complaints and disputes
Send complaints to support@mediatakipci.com. Consumers may apply, within the monetary limits in force on the date of application, to the Consumer Arbitration Committee where they live or where the transaction was made, and in disputes above those limits to the Consumer Court after applying to a mediator.
B. Distance sales agreement
Article 1 — Parties
Seller: MediaTakipci (mediatakipci.com), contact: support@mediatakipci.com.
Buyer: the person who places the order on the Site and whose details are in the order.
Article 2 — Subject
This agreement covers the sale and performance of the social media engagement service that the buyer orders electronically on the Site and whose characteristics, quantity and price are shown in the order summary. The parties are subject to Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
Article 3 — Formation
The agreement is formed when the buyer confirms having read the pre-contract information and this agreement and completes the payment. The order details are sent to the buyer’s e-mail address; for orders without an account, the order status page and the e-mail serve as the durable record.
Article 4 — Performance
The seller starts the service after the payment is confirmed and performs it within the times given in the pre-contract information. Progress can be seen on the orders page for account holders, and on the order status page for orders without an account.
Article 5 — Buyer’s obligations
The buyer must enter the correct link or username, keep the account and the post public until the order is completed, not change the username and follow the Terms of Use. The buyer declares being at least 18 years old.
Article 6 — Cancellation, refunds and withdrawal
Cancellation, refunds, the right of withdrawal and refills are governed by the Cancellation and Refund Policy. On Cancel enabled services the buyer can cancel the order at any time; the amount for the undelivered part is refunded.
Article 7 — Liability
The seller is not responsible for changes in counts caused by the social media platforms’ own rules and checks, or for platform decisions; no particular reach or business result is guaranteed. This does not affect consumer rights that cannot be limited by law.
Article 8 — Records
In a dispute, the seller’s order, payment and service records may also be used as evidence. The buyer’s rights of proof under the law are reserved.
Article 9 — Personal data
The buyer’s personal data is processed in line with the Privacy Policy.
Article 10 — Disputes
This agreement is governed by Turkish law. The Consumer Arbitration Committees and Consumer Courts named in section 6 of the pre-contract information are competent.
Article 11 — Entry into force
This agreement takes effect when the buyer gives consent at the payment step and completes the payment. Each order is subject to the text in force on the day it is placed.
The Turkish text prevails. This English text is a translation for information.